Production Truck menu opens and immediately closes
Check the installed desktop release and understand the display-refresh fix in Production Truck 1.0.103.
Identify the symptom
In the affected release, opening the compact Production Truck navigation can be followed by a rapid close while the single-display status refreshes. This is different from a page selection closing the menu normally.
Install the corrected application
- Check the version actually running in Production Truck, not only the Hub build.
- Update the installed Production Truck to 1.0.103 or a newer supported release containing that fix through Workstation or its supported Manual ZIP workflow.
- Close the old desktop app normally after ending live operations, then reopen the updated app.
- Open the menu and wait through several status refreshes. It should remain open until you dismiss it, choose a page or leave the compact mode as appropriate.
If the problem continues
Record the app version, desktop/kiosk/fullscreen mode and whether the native single-display layout is active. Include screen size and the action that dismisses the menu. Installing a Hub package alone does not guarantee the running desktop controller was updated. Avoid using repeated clicks as the long-term workaround.
Need more help with this?
Search a specific symptom, review related guides below, or prepare a report with the app version, operating system and exact error. Guides describe the documented release; installed versions and subscription access can differ.
Prepare a support report